Shipping policy

Shipping Policy – J S ENTERPRISES

Last Updated: 2026

Thank you for shopping with J S ENTERPRISES. We are committed to delivering premium furniture safely and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing

All products are handcrafted and made using premium materials.
Most of our furniture is made-to-order and begins production after order confirmation.
Orders are processed only after successful payment verification.

2. Delivery Timeline

The estimated delivery timeline is 6–8 working days from the date of order confirmation.
Customized or bulk orders may require additional production time.
Delivery timelines may vary due to weather conditions, public holidays, transportation delays, or unforeseen circumstances.

3. Shipping Coverage

We currently deliver across most locations within India.
For remote or difficult-to-access locations, additional delivery charges or extended delivery times may apply.
International shipping is not available unless specifically agreed upon by J S ENTERPRISES.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping promotions may be offered on selected products or during specific campaigns.

5. Order Tracking

Customers will receive tracking details via email, SMS, or WhatsApp once their order has been dispatched.
Customers can contact our support team for delivery updates at any time.

6. Delivery Requirements

Customers must ensure that the delivery address, contact details, and access information provided are accurate.
Adequate access, including stairways, elevators, and entryways, must be available for large furniture items.
Additional charges may apply for special handling, upper-floor deliveries without elevators, or difficult access conditions.

7. Inspection Upon Delivery

Customers are requested to inspect the product immediately upon delivery.
Any visible damage, missing items, or incorrect products must be reported within 48 hours with photographs or videos.
Claims reported after this period may not be eligible for replacement or compensation.

8. Failed Delivery Attempts

If delivery cannot be completed due to incorrect information, customer unavailability, or denied access, additional delivery charges may apply for re-delivery.
J S ENTERPRISES reserves the right to hold the order until the issue is resolved.

9. Force Majeure

J S ENTERPRISES shall not be held responsible for delays caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, transportation disruptions, pandemics, or other unforeseen circumstances.